We do not accept any returns or exchanges on items that have been washed, worn, or appear to have been used/damaged by the customer. Any defective or damaged merchandise must be reported to our customer service team before returning so we can handle the situation on a case by case basis.
We do not provide return labels unless your order was incorrect or damaged upon delivery. Please contact us for further information on returning if you received an incorrect or damaged order.
In the event you need to return a product, it has to be completed within 5 days of your ORIGINAL delivery date. Once your return shipment reaches our facility, our customer service team will perform quality checks and contact you to confirm the return or exchange.
(i) If a refund is requested, the customer service team member will process the refund for the full amount of the item and any applicable tax back onto the original payment method used to purchase the product.
(ii) If an exchange is requested, our customer service team will ship a new product once the damaged product is received and verified at our facility.
The refund/exchange process can take anywhere from 7-10 business days. At any time during that process our customer service team will be there to help answer questions.
Our shipping and returns department operates Monday through Friday, 8 AM to 4 PM IST. All emails will be answered within 48 business hours, excluding weekends and all major Indian holidays.
You will not be able to cancel your order if it has already been printed. Otherwise you can write an email to us with the order details, the order will be cancelled and the amount will be refunded to your original mode of payment within 7-14 working days.